THE LUXURY OF WOOL

ABBEYCO

Footer Shipping Policy

Shipping Policy

At Abbeyco we do our best to process and ship your order as quickly and smoothly as possible. Below you will find details on processing times, estimated delivery windows, and tracking updates.

1. Processing time

Once your order is placed, we need 3 to 4 business days to process, pack, and prepare it for dispatch.
Note: Processing may take a little longer during weekends, public holidays, or peak periods such as sales and special promotions.

2. Delivery time

Total shipping time, including processing, is usually:

  • United Kingdom: 6 to 12 business days

  • Other international destinations: usually 6 to 14 business days

These time frames are based on normal conditions. They may vary due to customs checks, carrier delays, or unforeseen events such as extreme weather.

3. Track and trace information

As soon as your order has been shipped, you will receive a track and trace number by email or via your preferred communication channel.
Note: Tracking may take up to 6 business days after you place your order to become active.

4. Additional notes

If unexpected delays occur, we will inform you as soon as possible.
If your order has not arrived within the expected time frame or you have questions about your shipment, please contact us at info@abbeyco-london.com